FRequently asked ???'s

I found the collection I love, what's next? How to I get this look for my wedding day?
Its super simple! Submit the contact form with your date, desired collection and approx. guest count. I'll get back to you within 24 hours to get more details on your wedding day. Our rentals & design team are on a first come, first serve basis, so as soon as you know you would like to work with us, we recommend reserving your spot to ensure we will be available! Once we have everything settled, I'll send over your proposal. A 50% non-refundable deposit is required to reserve your rentals & our services. The remaining 50% is due 2 weeks prior to your event date. Once, everything is reserved, the only other information we'll need from you is your guest list and seating chart for your customized place cards. On wedding day, we'll arrive at our scheduled time to set-up and create the tablescape of your wedding day dreams. We'll work with your venue to schedule a pick-up time of our rentals the following day. 

Will you work with my venue coordinator/wedding planner?
Absolutely! We like to be in the mix as much as possible to ensure that the design of your wedding day is flawless and that everyone is working with the same timeline!

How does delivery & set up work?
We happily service Maryland, Delaware, Washington D.C. and Northern Virginia. We require a $300 rental minimum for all delivery orders under 100 miles away. Orders over 100 miles away will require a $4000 rental minimum. Our delivery service includes delivery of all rental items, including florals, and pick up of rental items the following day. set-up, and styling of rental items, is included in the tablescape collection price. Due to the time taken to style your event, we require at a minimum 5 hours of access to the venue before the start of the reception. Our delivery services begins at $50, and increases based on mileage and rentals requested. We will work with you, your venue, and/or wedding planner to ensure delivery and set-up go smoothly. 

I want to rent a tablescape collection, but I don't need set-up or delivery, can I pick it up and set it up myself?
Sure! While we like to think of ourselves as styling experts, we totally get that you may want to do that yourself. We will work with you on a case by case basis to determine pick-up and return times of rental items. 

I already have a florist, is it possible to rent the tablescape collection without the florals?
Not a problem, I can either provide you with a price for the tablescape collection minus the florals (including set-up and styling), or if you prefer to only rent the items, check out our rental page for our full list of event rentals. 

Do I need to wash the dishes or glasses before being picked up?
Nope! We ask that all dishes be cleared of any food particles, and glassware be empty and packaged back in the crates they were delivered in. But as for the actual cleaning, leave that to us! One less hassle for you to worry about! 

What if something breaks, or is misplaced during the event?
We get it! It happens. We include an optional damage waiver on every order for any normal wear and tear, stains, and rips. The damage waiver does not include damage due to neglect such as rain damage, misplaced property, etc. If the item breaks, or is misplaced we do charge a replacement cost of 5x the rental cost to replace the item.

Will you create a custom tablescape for my wedding? How does that process work?

YES! We love, love, love designing and creating custom looks unique to you. Our custom design pricing is based on rentals, florals and guest count. We will work with you to come up with a design you love over the course of your wedding planning journey. We offer custom tablescapes as well as design for the entire ceremony and reception. For all couples interested in our custom design services, we will schedule a complimentary consultation to discuss your vision. If we're a good fit for you, we'll provide you with a proposal for our design services, which will be required upfront. Rental and floral fees will be split into two additional payments. A 50% non-refundable payment will be due upon selection of rental items, and the remaining 50% will be due 2 weeks prior to your event date. The delivery and set-up service will work similarly to that of our tablescape collections. 

Does the price per person include everything listed?
Yes! Our per person price includes everything listed on our description page. Centerpieces and table runners are per table (not per person) so we'll just need to know how many guests you have at each table so we can provide the correct number of centerpieces and table numbers. 

Can we customize the tablescape collections at all?
Most definitely! If there is a collection you love but want to switch up the colors or floral types, we can definitely accommodate. An additional fee may be associated with different floral selections, but will be on a case by case basis. 

Can I rent additional items other than tablescape decor?
Yes, we offer custom signage, as well as many other design and decor pieces. We are always adding to our inventory, so if you are looking for something in particular that we don't have, let us know! We'll gladly find it for you! Need something custom built? We would be happy to work with you to custom build any items you are interested in. 

My caterer is providing my plates, glasses and silverware...can I rent a collection without these items?

Most definitely! We are happy to remove these items from the collection for a reduced cost to you. We'll be happy to provide pricing based on your desired collection!


Still have unanswered questions?
Contact us and let us know! Or send us an email at missy@prettylittleweddingco.com or at 410-310-0396! We will happily answer any remaining questions you have!